Privacy Policy
Last updated: 2026-05-29
Hotels In Mantralayam ("we", "our", "us") operates the website hotelsinmantralayam.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hotel booking services.
1. Information We Collect
We collect information you provide directly to us:
- Personal Information: Name, email address, phone number when you register or make a booking
- Booking Information: Check-in/check-out dates, number of guests, room preferences, special requests
- Payment Information: UPI transaction references (we do not store credit card or bank account details)
- Communication Data: Messages, reviews, and feedback you provide
2. How We Use Your Information
We use the information we collect to:
- Process and manage your hotel bookings
- Communicate booking confirmations and updates via email, SMS, or WhatsApp
- Improve our website and services
- Send promotional offers (only with your consent)
- Comply with legal obligations
3. Information Sharing
We share your information only with:
- Hotel Partners: Your name, phone, and booking details are shared with the hotel you book to facilitate your stay
- Payment Processors: Transaction data is shared for payment verification
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal data. However, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, but some features may not function properly.
6. Third-Party Services
We may use third-party services such as Google Analytics for website analytics. These services have their own privacy policies governing the use of your information.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@hotelsinmantralayam.com
- Phone: +91-9591221733
- Address: Mantralayam, Kurnool District, Andhra Pradesh 518345, India